Lacquer Nail Studio — Cancellation Policy

Effective Tuesday, September 15, 2026. Our team's time is booked for you alone, so a late cancellation cannot usually be filled. This policy sets out what we ask and what we charge.

Notice we ask for

Please give us at least 24 hours hours' notice to cancel or reschedule. Within that window you can change your booking yourself from your account, from the link in your confirmation message, or by calling +16145550301.

Late cancellations

A cancellation made with less than 24 hours hours' notice may be charged at as stated at booking. We apply this at our discretion and will always tell you before we charge it.

No-shows

If you do not arrive and do not tell us, the appointment is a no-show and may be charged at as stated at booking. Repeated no-shows may mean we ask for a deposit before we book you again.

Deposits

as stated at booking A deposit is applied to the cost of your service. A deposit is refundable when you cancel with at least 24 hours hours' notice, and is forfeited on a late cancellation or a no-show.

Arriving late

We hold your appointment for as stated at booking minutes. After that we may have to shorten your service so that the guest after you is not kept waiting, or rebook you, and the late-cancellation charge may apply.

When we cancel

If we have to cancel or move your appointment we will tell you as soon as we can, refund any deposit in full, and offer you the first suitable alternative. No charge applies to a cancellation we make.

Illness and emergencies

Please do not come in if you are unwell. Tell us as early as you can and we will waive the late-cancellation charge for genuine illness or emergency.

Contact

Lacquer Nail Studio, 745 N High St, Columbus, OH 43215. Email hello@lacquer.demo.zyvora.app. Phone +16145550301.