Lacquer Nail Studio — Privacy Policy
Effective Tuesday, September 15, 2026. This policy explains what personal information Lacquer Nail Studio collects when you book, visit, shop or contact us, why we hold it, who we share it with and what you can ask us to do with it.
Who we are
Lacquer Nail Studio operates this website and the salon at 745 N High St, Columbus, OH 43215. You can reach us at hello@lacquer.demo.zyvora.app or +16145550301 about anything in this policy.
Information we collect
We collect what we need to book you in, take payment and keep you safe in the chair:
Contact details: your name, phone number, email address and, where you give it, a postal address.
Appointment details: the services you book, who you book with, when you visit, notes your provider records about your service, and photographs you consent to.
Health and safety details you choose to tell us: allergies, sensitivities, medications and conditions relevant to a treatment, and anything you enter on an intake form or waiver.
Payment details: the last four digits and card type of the card you pay with, the amount and the outcome. Full card numbers are handled by our payment processor and never stored by us.
Marketing preferences: whether you have consented to text messages or email from us, when you gave that consent, and how.
Technical details: your IP address, device and browser type, and the pages you view on this site, as described in our cookie policy.
How we use it
We use your information to schedule and confirm appointments, send you appointment reminders and post-visit aftercare messages, take and refund payments, run loyalty and membership programmes you join, keep a record of the services performed and any safety information relevant to them, answer your questions, meet our legal and licensing obligations, and — only where you have consented — send you marketing.
Who we share it with
We share your information only with the parties who make the service work, and only with what they need:
Zyvora, the salon management platform that hosts our bookings, records and this website.
Our payment processor, to authorise and settle card payments.
Our messaging and email providers, to deliver appointment reminders and any marketing you have asked for.
Professional advisers, insurers and regulators, where the law or a licensing body requires it.
We do not sell your personal information, and we do not share it with anyone for their own marketing.
How long we keep it
We keep appointment and payment records for as long as our tax, licensing and insurance obligations require, and treatment and consent records for as long as the applicable professional standards require. Marketing preferences are kept until you withdraw them, and we keep the record of the withdrawal so we can honour it.
Your rights
You can ask us for a copy of the personal information we hold about you, ask us to correct anything that is wrong, ask us to delete information we no longer need to keep, and withdraw consent to marketing at any time. Write to hello@lacquer.demo.zyvora.app and we will respond within the period the applicable law allows. Depending on where you live, you may also have the right to complain to your data protection authority.
Children
This website is not directed at children. Where a minor is booked for a service, the booking and any consent are given by a parent or guardian.
Changes to this policy
If we change this policy we will change the effective date at the top of this page and, where the change is significant, tell you before it takes effect.
Contact
Lacquer Nail Studio, 745 N High St, Columbus, OH 43215. Email hello@lacquer.demo.zyvora.app. Phone +16145550301.